At SmartHome Technology Limited, we prioritise our clients’ unique needs, goals, and vision. We work closely with each client to understand their challenges, ensuring that our solutions not only meet but exceed expectations. Transparent communication and regular updates keep our clients in- formed and confident throughout the project lifecycle.
Innovation and Future-Readiness: We are committed to staying at the forefront of technological advancements. By investing in research and development, we ensure that our clients benefit from the latest technological breakthroughs and remain future-ready.
SmartHome Technology Limited – Pioneering Innovation in Commercial and residential and Work- spaces. Your Vision, Our Expertise.
At Smarthome Technology, we don’t believe the sign-off of the install is the end of the relationship. Following our installation we provide a 3 month free of charge period of ongoing support so we are certain your system is working well. Manufacturers quite often release updates to hardware and/or software for a variety of reasons, these can be released to address anything from resolving some critical bugs, increasing performance to just adding new functionality. Due to the high level of integration between various components of the installation, we would strongly recommend that this be carried out by an experienced professional.
If you wish to discuss these options in more detail, please call 0203 955 7000 ( Prices include VAT ).
Setup Fee: £600 **
Discounted Setup Fee: £400 **
Discounted Setup Fee: £400 **
Discounted Setup Fee: £400 **
The Remote Annual Service will include updates and service packs for processors, router, switches, remote controls, WIFI access points (where managed) and other devices that are available remotely. The on-site service will include all items covered by the remote service plus TVs, cabinet tidy and clean where possible, recalibration of projectors and visual inspection of all managed equipment.
*Premium clients with larger properties may require additional or longer service visits, this will incur an additional change and will be calculated on request.
**A setup fee is required for all system takeovers where Smarthome Technology hasn’t installed the system. Additional charges will apply if there is no OvrC control system on site and in some circumstances, we may need to update the router, network switches and wireless access points.
For Smarthome Technology clients the setup fee is waived, providing OvrC is available on-site.
***Clients on the Standard support plan benefit from 5% discount, and premium subscribers benefit from 10% on the following hardware manufacturers: Control4, Crestron, KNX, Savant, Lutron & Qmotion. This excludes labour charges.
For on-site call outs contracted clients will be charged a discounted fee of £100 per hour with no call out fee, non-contracted clients will be charged £222 call-out plus £114 per hour (after the first hour), the initial payment will need to be settled before the engineer is dispatched.
Contracted first line remote support hours are 24/7/365 days a year. Escalated remote and on-site support is provided between 8am to 4.30pm Monday to Friday.
Smarthome’s independent advice and recommendations, really put our needs first, even when recommending solutions that were outside of their personal interest, we really value their client focused approach.
can 100% recommend the team at Smarthome Technology, although they are a family business with an expanding team, their dedication to the cause is second to none.
Bell and Clementes Ltd
From start to finish Pravin and his team will always give you his undivided attention and will go above and beyond the call of duty. It is rare to find a company with so many strong qualities. With Smarthome’s attitude and skill set, they are able to carry out their work with great efficiency and provide a “wow factor” in anything they do.
Thanks to their vast experience in IT, AV and Automation, Smarthome integrated their knowledge and provided us with the ultimate solution to our problems and made suggestions on how our lifestyles can be improved by making the Automation System work for us.
The Regency Club
The Smarthome team are a joy to work with, they are very helpful, flexible and genuinely care about the work they do
They have come back many times to tweak things which they have not been happy with. Some things I didn’t even know about! They strive for perfection.
Pinner Home